Goals & Achievements in Sustainability
2021 Goals & Achievements
Office & Business Activity
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Stop using water heater in summertime. To much electricity for hand wash.
Achieved: Electricity consumption is minimized: the water heater is not used in summertime, heated floor is set 15C (due to warm winter, was not active all winter)
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Digital presentations and promo materials for each product for next travel fair. Reuse placards and boardsheets.
Partly Achieved: A row of digital presentations and promo materials was developed, but did not participate at any travel fair.
Waste Management & Environment
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Provide clients with aluminum bottles with DCAT logo as gift and arrange water distribution. No plastic bottles. (2021 or 2022 depending on financial and COVID situation).
Partly Achieved: No funds were designated for aluminum bottles. Nevertheless water distribution was arranged.
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Trash sack for each group. Guides to encourage (unobtrusive and optional) clients for trash collection in mountainous/ remote areas.
Achieved: Groups were provided with trash sacks. Although the number of conducted tours was low.
Staff & Society
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Develop and implement non-material awards for guides which demonstrated good performance in sustainability (tickets to Travel Show, Theater or Cinema vouchers, something for kids).
Not Achieved: No funds were designated.
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Enforce participation in eco-events.
Partly Achieved: Few guides participated in eco-events. The company continued to provide aid to orphanage.
Suppliers & Partners
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Promote Off-Season Trips to lessen the load of stress on a city and to also provide the locals with year-long employment.
Not Achieved: A row of season trips are developed but due to current environment none of it was conducted.
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Request a certificate from transportation providers to ensure that level of exhaust is at permissible level.
Partly Achieved: Transportation providers were not ready to submit exhaust compliance certificate, copies of annual technical inspection certificates were provided instead.
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Enforce cooperation with CBT providers and local establishments (Visit Osh, Destination Karakol etc). Include new products in tour packages.
Achieved: New products offered by ground service providers (Visit Osh, Destination Karakol, Arslanbob) were inluded in tour packages.
2022 Key Goals & Approaches
Office & Business Activity
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Designate a specific percent of annual revenue in favor of Wildlife Support Projects (NABU).
Not Achieved: No funds were designated.
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50% of accommodation providers should be eco-certified (Travelife or other recognized establishment).
Partly Achieved: Some hotels were eco-certified.
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Review 2021 goals and assess implementation. The policy and actions taken to implement it are reviewed.
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Reconsider current itineraries and introduce maximum human interaction with nature, immersion in the world of culture and tolerance.
Achieved
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Request ISO certification from print shops for future orders.
Partly Achieved: No printing materials were orders in 2023, old stock was used with transition to digital presentations
Waste Management & Environment
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Develop and implement Carbon Emission compensation plan. Calculate emissions. Tracking and control procedure.
Partly Achieved: Carbon Emissions during tours and business trips are calculated and tracked.
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Enforce volunteering in cleaning of mountainous areas.
Achieved: We continued to participate in these events.
Staff & Society
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Enforce participation in educational trainings/events for full-time and part-time employees on sustainability and other tourism related topics, paid by the company.
Partly Achieved: A row of training were conducted and sponsored by international organizations.
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New staff are given training in the policy, and there are training sessions at regular intervals for all staff.
Partly Achieved: No new staff in 2022
Suppliers & Partners
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70% of tour guides should hold a certificate on sustainable and/or eco-tourism.
Not Achieved
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Include actual regional sustainability matters in foreign partners’ websites or travel vouchers.
Achieved
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Responsible travel information is delivered to customers via brochures, website, pre-travel information booklets.
Achieved
2023 Key Goals & Approaches
Office & Business Activity
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Review 2022 goals and assess implementation. The policy and actions taken to implement it are reviewed.
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Participate at new Travel Shows (ITB Asia, return to WTM Latin America) in addition to WTM London and ITB Berlin, ATTA Membership.
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Utilize a competitive advantage of ecologically sound product and brand.
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Sustainability principles in the management of human resources, office supplies and production of printed materials as in place.
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Electric cars for sightseeing tours
Achieved - service is available in Kyrgyzstan
Waste Management & Environment
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Development of environmental manual for a long-term measures with the contracted service providers on environmental matters
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Select yurt camps only with detritus tanks only for accommodation
Staff & Society
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Sport Club season tickets to best guides. Assess quality of provided services and sustainability commitment based on clients’ feedback.
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Hiring of more local guides to provide better interpretative experiences and support to the local communities. Encourage participation in language classes.
Suppliers & Partners
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Establish partnerships with foreign tour operators who specialize at green tourism.
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Integration of sustainability principles into the selection criteria and service agreements of suppliers.
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Limiting group size based on the local situation, with a maximum of 20 people.